Consumer Shopping
The most immediate application of agentic commerce is helping everyday consumers shop more efficiently. This page explores how ACP transforms common shopping scenarios.
Quick Purchases
Scenario: Routine Reorders
The Problem: You run out of household items regularly and have to navigate to websites, find the products, and checkout—often for just a few items.
With ACP:
User: "I'm out of dish soap and paper towels"
AI: "I found your usual items:
• Dawn Ultra (28oz) - $4.49
• Bounty Select-A-Size (8 rolls) - $19.97
Total: $24.46 with free delivery Thursday.
Should I order these?"
User: "Yes, and add trash bags"
AI: "Added Hefty 13-gallon (45ct) - $12.99
New total: $37.45. Confirming order..."
✓ Order placed! Arrives Thursday.Value Created:
- Time: 30 seconds vs 5+ minutes
- Friction: No navigation, login, or checkout forms
- Accuracy: AI remembers your preferred brands
Scenario: Emergency Purchases
The Problem: You realize you need something urgently and don’t have time to research or comparison shop.
With ACP:
User: "I need a phone charger that works with my iPhone 14,
delivered today if possible"
AI: "For same-day delivery to your location, I found:
• Apple 20W USB-C Charger - $19 (arrives by 8 PM)
• Anker 20W Fast Charger - $15.99 (arrives by 9 PM)
Both are compatible with iPhone 14. The Anker is
well-reviewed (4.7/5) and cheaper. Want the Anker?"
User: "Yes"
AI: "Done! Your Anker charger arrives by 9 PM."Research-Heavy Purchases
Scenario: Electronics Shopping
The Problem: Buying electronics requires comparing specs, reading reviews, and understanding compatibility—often taking hours.
With ACP:
User: "I need wireless earbuds for running. I want good
battery life and they need to stay in my ears.
Budget is around $150."
AI: "For runners at your budget, here are the top options:
🥇 Beats Fit Pro - $159
• Secure wingtip design (stays put during running)
• 6h battery (27h with case)
• Water/sweat resistant
• Active Noise Cancellation
⭐ 4.6/5 (8,234 reviews)
🥈 Jabra Elite 4 Active - $119
• Secure fit with multiple tip sizes
• 7h battery (28h with case)
• IP57 water resistant
⭐ 4.4/5 (3,456 reviews)
🥉 Sony WF-C700N - $148
• Comfortable lightweight design
• 7.5h battery (15h with case)
• Water resistant
⭐ 4.5/5 (2,789 reviews)
The Beats are most popular for runners due to the
wingtips. Want more details on any of these?"
User: "How do the Beats sound for music?"
AI: "The Beats Fit Pro have excellent sound quality with:
• Custom Apple acoustic drivers
• Spatial Audio support for iPhone
• Adaptive EQ that adjusts to your ear
Reviews specifically mention strong bass (good for
workout motivation) and clear mids/highs. Audiophiles
rate them highly for a sporty earbud.
Ready to order?"Scenario: Gift Shopping with Requirements
The Problem: You need a gift for someone but have specific requirements (budget, interests, delivery time).
With ACP:
User: "I need a birthday gift for my nephew who's turning 10.
He likes science and building things. Budget $40-60,
needs to arrive by Saturday."
AI: "For a science-loving 10-year-old with Saturday delivery:
1. LEGO Technic Mechanical Dig - $49.99
• 342 pieces, age 10+
• Working mechanical functions
• ⭐ 4.8/5 - "Perfect for curious kids"
2. National Geographic Crystal Growing Kit - $42.99
• Grow 3 real crystals
• Includes display cases
• ⭐ 4.7/5 - "Educational and fun"
3. Snap Circuits Jr. 100 - $34.95
• 100 electronic projects
• Safe (no soldering)
• ⭐ 4.6/5 - "Hours of engagement"
All arrive by Friday with free shipping. The LEGO is
most requested by 10-year-olds according to gift guides.
Want me to add gift wrapping?"
User: "LEGO with gift wrap please"
AI: "Added gift wrap ($4.99). Total: $54.98
Shipping to [your address] by Friday.
Gift message? Or should I proceed?"
User: "Add 'Happy Birthday! Build something awesome! -Uncle Dave'"
AI: "Perfect! Order complete with gift wrap and message.
Arrives Friday. 🎁"Price-Conscious Shopping
Scenario: Deal Finding
The Problem: You want to buy something but want to make sure you’re getting a good price.
With ACP:
User: "I want to buy an Instant Pot but only if it's on sale"
AI: "I found the Instant Pot Duo 6-quart at several prices:
• Amazon: $89.95 (regular $99.95) - 10% off
• Target: $79.99 - Clearance price
• Walmart: $89.00
The Target price is the best currently at $79.99.
Want me to order from Target?"
User: "Is that a good deal historically?"
AI: "Yes! Looking at price history:
• Regular price: $99.95
• Black Friday 2024: $69.95
• Current Target: $79.99
This is the second-lowest price in 6 months. It rarely
drops below $70. Good time to buy."
User: "Let's do it"Scenario: Budget Management
The Problem: You need multiple items but have a strict budget to work within.
With ACP:
User: "I need to buy school supplies for my kids. I have
$100 to spend for both of them."
AI: "I'll help you stay within $100. What grades?"
User: "3rd grade and 7th grade"
AI: "Based on typical supply lists for those grades:
📚 3rd Grader Bundle - $42.50
• Crayola crayons (24ct) - $2.99
• Elmer's glue sticks (6pk) - $4.99
• Pencils #2 (24pk) - $3.99
• Wide-ruled notebooks (5pk) - $8.99
• Scissors - $2.99
• Folders (6pk) - $5.99
• Supply box - $4.99
• Backpack - $19.99 (Jansport on sale)
📚 7th Grader Bundle - $52.25
• College-ruled notebooks (5pk) - $9.99
• Binder (1.5") - $6.99
• Dividers - $3.99
• Pens (12pk) - $4.99
• Highlighters (6pk) - $4.99
• Calculator (TI-30X) - $14.99
• Backpack - $24.99 (Nike clearance)
Total: $94.75 - Under budget by $5.25!
Want me to adjust anything?"
User: "Can we get a better backpack for the 7th grader?"
AI: "Upgrading 7th grade backpack options within budget:
• Current Nike: $24.99
• North Face Vault: $34.99 (+$10)
• Herschel Pop Quiz: $31.99 (+$7)
The Herschel fits your remaining budget perfectly.
New total: $101.75 - just $1.75 over. Proceed?"Convenience Shopping
Scenario: Multi-Store Coordination
The Problem: You need items from different stores and don’t want to make multiple separate orders.
With ACP:
User: "I'm making tacos tonight. I need ground beef, tortillas,
cheese, and also some wine to go with dinner."
AI: "I can coordinate this from multiple stores:
🛒 Grocery (Whole Foods) - Arrives by 6 PM
• Ground beef (1 lb, grass-fed) - $8.99
• Flour tortillas (10ct) - $3.49
• Mexican blend cheese - $4.99
Subtotal: $17.47
🍷 Wine (Total Wine) - Pickup ready in 1 hour
• Malbec recommendations for Mexican food:
- Catena Malbec $15.99 (excellent pairing)
- Alamos Malbec $9.99 (good value)
Want me to order both? You can pick up the wine
on your way home."
User: "Order the groceries and the Catena"
AI: "Done!
✓ Whole Foods: Delivers by 6 PM
✓ Total Wine: Ready for pickup at Main St location
Total: $33.46 across both orders."Scenario: Event Planning
The Problem: Planning an event requires coordinating multiple purchases with timing and logistics.
With ACP:
User: "I'm hosting a barbecue for 12 people next Saturday.
Help me get everything I need."
AI: "I'll help you plan! Let me ask a few questions:
1. Indoor/outdoor or both?
2. Any dietary restrictions?
3. What's your budget range?"
User: "Backyard only, one vegetarian, budget around $200"
AI: "Here's a complete BBQ plan for 12 with 1 vegetarian:
🥩 PROTEINS - $78
• Burger patties (24ct) - $28
• Hot dogs (24ct) - $12
• Veggie burgers (8ct) - $14
• Chicken thighs (3 lbs) - $24
🥗 SIDES & CONDIMENTS - $52
• Buns (burger + hot dog) - $12
• Coleslaw kit (2) - $10
• Potato salad (2 lbs) - $12
• Chips variety pack - $10
• Condiments bundle - $8
🍺 BEVERAGES - $45
• Beer variety (24pk) - $28
• Lemonade (gallon x2) - $8
• Water bottles (24pk) - $9
🍽️ SUPPLIES - $22
• Paper plates (50ct) - $8
• Napkins (200ct) - $5
• Cups (50ct) - $5
• Utensils (48ct) - $4
Total: $197 ✓ Under budget!
Want me to order everything for Friday delivery so
you can prep Saturday morning?"Key Benefits Summary
| Traditional Shopping | ACP Shopping |
|---|---|
| Multiple browser tabs | Single conversation |
| Form-filling at checkout | Zero forms |
| Manual price comparison | AI finds best prices |
| Remembering past purchases | AI tracks preferences |
| Coordinating delivery times | AI handles logistics |
🛒
Ready to see how merchants can implement these experiences? Check out our Integration Guide.