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International Commerce

Cross-border shopping has always been complexβ€”currency conversion, shipping logistics, customs duties, and language barriers make international purchases daunting. ACP enables AI agents to handle these complexities seamlessly, opening global marketplaces to everyone.

International Commerce Challenges

Traditional cross-border shopping involves:

  • Currency confusion: Prices in unfamiliar currencies
  • Hidden costs: Duties, taxes, and shipping surprises
  • Shipping complexity: Long times, tracking issues
  • Language barriers: Product descriptions in foreign languages
  • Payment friction: Not all cards work internationally
  • Return difficulties: Expensive and complicated returns
  • Trust concerns: Unknown merchants and quality
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Cross-border e-commerce is projected to reach $7.9 trillion by 2030, but complexity remains the biggest barrier to adoption.

How ACP Simplifies International Shopping

Scenario: Shopping from Foreign Websites

The Problem: You find a product that’s only available (or much cheaper) in another country, but the website is in a different language with unfamiliar currency.

With ACP:

User: "I want to buy this Japanese skincare product I saw on social media. It's called Hada Labo Premium Lotion." AI: "I found Hada Labo Premium Hyaluronic Acid Lotion. Let me check all available sources: πŸ‡―πŸ‡΅ JAPAN (Rakuten): β€’ Price: Β₯1,100 (~$7.32 USD) β€’ Shipping to US: Β₯1,500 (~$10 USD) β€’ Delivery: 2-3 weeks β€’ Total: ~$17.32 USD πŸ‡ΊπŸ‡Έ US (Amazon): β€’ Price: $18.99 USD β€’ Shipping: Free with Prime β€’ Delivery: 2 days β€’ Total: $18.99 USD πŸ‡°πŸ‡· KOREA (YesStyle): β€’ Price: $12.99 USD β€’ Shipping: Free over $35 β€’ Delivery: 1-2 weeks β€’ Total: $12.99 (or $7 shipping if under $35) πŸ’‘ ANALYSIS: The Amazon US option is only $1.67 more than Japan but arrives in 2 days instead of 2-3 weeks. Worth it for speed. The YesStyle Korea option is cheapest but you'd need to spend $35 for free shipping. Do you want other Korean skincare products? If so, that could be the best value. What would you like to do?" User: "Show me more Korean skincare to hit $35" AI: "Here are popular Korean skincare products to bundle: Your item: β€’ Hada Labo Premium Lotion - $12.99 Recommended additions (highly rated, good value): 1. COSRX Snail Mucin Essence - $14.99 Cult favorite for hydration ⭐ 4.8/5, 50K+ reviews 2. Beauty of Joseon Sunscreen - $13.00 K-beauty best seller ⭐ 4.7/5, 30K+ reviews 3. Innisfree Green Tea Serum - $7.99 Lightweight hydrating serum ⭐ 4.5/5, 15K+ reviews Bundle suggestions: Option A: Hada Labo + COSRX + Sunscreen Total: $40.98 (Free shipping) Complete hydration routine Option B: Hada Labo + COSRX Total: $27.98 + $7 shipping = $34.98 Option C: Hada Labo + Green Tea + Sunscreen Total: $33.98 + $7 shipping = $40.98 Same as Option A but different products Option A is best valueβ€”you get free shipping AND the most popular items. Which appeals to you?" User: "Option A sounds great" AI: "Excellent choice! Here's your order from YesStyle: πŸ›’ ORDER SUMMARY ───────────────────────────────────────────────────────── β€’ Hada Labo Premium Lotion - $12.99 β€’ COSRX Snail Mucin Essence - $14.99 β€’ Beauty of Joseon Sunscreen SPF50+ - $13.00 ───────────────────────────────────────────────────────── Subtotal: $40.98 Shipping: FREE (order over $35) Import duties: $0 (under duty threshold) ───────────────────────────────────────────────────────── TOTAL: $40.98 USD ───────────────────────────────────────────────────────── πŸ“¦ Shipping from: Korea πŸ“ Shipping to: Your US address πŸ—“οΈ Estimated delivery: 10-14 days Ready to order?" User: "Yes" AI: "Order placed! Your K-beauty bundle ships from Korea within 2-3 days. You'll receive tracking when it ships. I'll update you when: β€’ It leaves Korea β€’ It arrives at US customs β€’ It's out for delivery Enjoy your new skincare routine! 🧴"

Scenario: Finding Global Best Prices

The Problem: Products often have significant price differences between countries.

With ACP:

User: "I want to buy a Vitamix blender. I've heard it's cheaper in other countries." AI: "Let me check Vitamix prices globally... πŸ” VITAMIX E310 EXPLORIAN PRICE COMPARISON ═══════════════════════════════════════════════════════════ πŸ‡ΊπŸ‡Έ United States (Vitamix.com) β€’ Price: $349.95 β€’ Shipping: Free β€’ Total: $349.95 πŸ‡¨πŸ‡¦ Canada (Vitamix.ca) β€’ Price: CAD $399.95 = $295.96 USD β€’ Shipping to US: Not available directly πŸ‡¬πŸ‡§ United Kingdom (Amazon.co.uk) β€’ Price: Β£349.95 = $442.93 USD β€’ More expensive, skip πŸ‡©πŸ‡ͺ Germany (Amazon.de) β€’ Price: €299.00 = $324.91 USD β€’ Shipping to US: €45 = $48.92 USD β€’ Total: ~$373.83 USD β€’ More expensive after shipping πŸ‡¦πŸ‡Ί Australia (various) β€’ Price: AUD $595 = $385.38 USD β€’ More expensive, skip πŸ’‘ ANALYSIS: Interestingβ€”Canada has the best base price at ~$296 USD, but Vitamix Canada doesn't ship to the US directly. Options: 1. Buy from US at $349.95 (simplest) 2. Use a Canadian forwarding service (~$30-50 extra) Total: ~$340 - Still saves ~$10 πŸ”₯ BETTER OPTION FOUND: Vitamix is having a sale on their US certified reconditioned units: β€’ Vitamix E310 (Certified Reconditioned): $229.95 β€’ Full 5-year warranty (same as new) β€’ Free shipping β€’ Like-new condition This saves $120 over new and has the same warranty. Interested?" User: "What's the difference with reconditioned?" AI: "Vitamix Certified Reconditioned means: βœ“ Units returned within trial period (barely used) βœ“ Inspected and certified by Vitamix βœ“ Full 5-year warranty (same as new) βœ“ Same motor, same power, same performance βœ“ New container included The only differences: β€’ Might have minor cosmetic imperfections (usually none) β€’ Comes in plain brown box vs retail packaging 99% of buyers can't tell the difference. The reviews are overwhelmingly positiveβ€”4.8/5 stars. At $229.95, this is the best Vitamix deal available anywhere in the world right now. Want to order the reconditioned E310?" User: "Yes, let's do it" AI: "Ordered! Vitamix E310 Certified Reconditioned. $229.95 + Free shipping Arrives in 5-7 business days You saved $120 compared to new, and got a better deal than any international option including shipping. The 5-year warranty is registered to your account automatically. Enjoy your smoothies! πŸ₯€"

Scenario: Handling Customs and Duties

The Problem: Surprise customs charges can make international orders much more expensive.

With ACP:

User: "I want to order a watch from a UK seller" AI: "I'd be happy to help. Which watch are you looking at?" User: "The Seiko Presage Cocktail Time, it's Β£350 on a UK site" AI: "Let me calculate the total cost to get that watch to you: πŸ‡¬πŸ‡§ UK ORDER BREAKDOWN ═══════════════════════════════════════════════════════════ Base price: Β£350 = $442.75 USD UK VAT: Usually included in UK price VAT refund available: -Β£58.33 (-$73.79 USD) Net price: Β£291.67 = $368.96 USD Shipping to US: ~Β£25 = $31.63 USD US IMPORT COSTS: β€’ Customs duty (watches): 6.5% = $23.98 USD β€’ Processing fee: ~$5 USD ───────────────────────────────────────────────────────── TOTAL LANDED COST: ~$429.57 USD ───────────────────────────────────────────────────────── ⚠️ IMPORTANT: This assumes the UK seller offers VAT refund for exports. Not all do. Let me check alternatives... πŸ‡ΊπŸ‡Έ US COMPARISON: β€’ Amazon US: $450 + Free shipping = $450 β€’ Jomashop: $389 + Free shipping = $389 β€’ Macy's: $475 + Free shipping = $475 πŸ’‘ RECOMMENDATION: Buy from Jomashop (US authorized grey market): β€’ Price: $389 (vs ~$430 from UK) β€’ No customs hassle β€’ Faster delivery (3-5 days vs 2-3 weeks) β€’ Easier returns The UK option isn't actually cheaper after all fees. Want to order from Jomashop?" User: "Yes, Jomashop sounds better" AI: "Ordering from Jomashop: Seiko Presage Cocktail Time SRPB41 β€’ Price: $389.00 β€’ Shipping: Free β€’ Tax: $33.02 β€’ Total: $422.02 Arrives in 3-5 business days. You saved about $8 vs the UK option AND get it 2 weeks faster with no customs paperwork. Confirm order?" User: "Confirmed" AI: "Order placed! Your Seiko Presage arrives by Friday. Note: Jomashop is a grey market dealer, so the warranty is through them (2 years) rather than Seiko USA. For this model, that's perfectly fineβ€”it rarely needs service. Enjoy your new watch! ⌚"

Multi-Language Shopping

Scenario: Browsing Foreign Marketplaces

The Problem: You hear about great products only available on foreign websites you can’t read.

With ACP:

User: "I want to find authentic ramen from a Japanese store" AI: "I can help you shop Japanese grocery sites. Let me search the major Japanese food retailers... 🍜 AUTHENTIC JAPANESE RAMEN OPTIONS ═══════════════════════════════════════════════════════════ From Rakuten (Japan): 1. Ichiran Ramen (5-pack) - Β₯1,980 (~$13.20 USD) The famous Fukuoka tonkotsu ramen chain Red pepper spice packet included ⭐ Best seller, extremely popular 2. Ippudo Instant Ramen (3-pack) - Β₯1,200 (~$8 USD) Another famous tonkotsu chain Rich, creamy pork broth 3. Nakiryu Tantanmen (2-pack) - Β₯1,500 (~$10 USD) Michelin-starred ramen shop Spicy sesame-based broth From Amazon Japan: 4. Nissin Tokyo Noodle Set - Β₯2,500 (~$16.67 USD) 10-pack assorted Tokyo-style ramens Not available in US Shipping options: β€’ EMS (fastest): Β₯2,000 (~$13.33), 3-5 days β€’ Standard: Β₯1,200 (~$8), 2-3 weeks β€’ Combined shipping: Save 40% on multiple items Most popular order: Ichiran (5-pack) + Ippudo (3-pack) + EMS shipping Total: ~$34.53 USD for 8 packs of premium ramen Want me to put together an order?" User: "Yes, that sounds great" AI: "Creating your Japanese ramen order: πŸ“¦ FROM RAKUTEN JAPAN ───────────────────────────────────────────────────────── β€’ Ichiran Ramen (5-pack) - Β₯1,980 β€’ Ippudo Ramen (3-pack) - Β₯1,200 ───────────────────────────────────────────────────────── Subtotal: Β₯3,180 (~$21.20 USD) EMS Shipping: Β₯2,000 (~$13.33 USD) ───────────────────────────────────────────────────────── TOTAL: Β₯5,180 (~$34.53 USD) ───────────────────────────────────────────────────────── Import duties: $0 (food items under $800) Estimated arrival: 4-6 days via EMS Ready to order?" User: "Yes" AI: "Order placed on Rakuten Japan! I've: βœ“ Translated all forms to your address βœ“ Selected EMS international shipping βœ“ Handled the Japanese payment processing You'll receive: β€’ Confirmation email (I'll translate key parts) β€’ Tracking number (works with USPS) β€’ Delivery notification Your authentic Japanese ramen arrives in about 5 days. Pro tip: Ichiran is best with a soft-boiled egg and chopped green onions! 🍜"

Currency and Payment

Scenario: Currency Optimization

The Problem: You’re unsure whether to pay in the local currency or your home currency.

With ACP:

User: "I'm buying from a European site and it's asking if I want to pay in euros or dollars" AI: "Great question! This is called Dynamic Currency Conversion (DCC) and it's usually a bad deal. Let me check the current rates: πŸ’± CURRENCY COMPARISON ───────────────────────────────────────────────────────── Item price: €150 If you pay in EUROS (€): Your card's exchange rate: 1 EUR = $1.087 USD You pay: ~$163.05 USD If you pay in DOLLARS ($) via their conversion: Their exchange rate: 1 EUR = $1.12 USD (typical DCC markup) You pay: ~$168.00 USD ───────────────────────────────────────────────────────── DIFFERENCE: $4.95 (3% more expensive) ───────────────────────────────────────────────────────── πŸ’‘ RECOMMENDATION: Always pay in the LOCAL currency (€) Your credit card's exchange rate is almost always better than the merchant's DCC rate. The DCC option exists because it generates profit for the merchant. Exception: If your card charges foreign transaction fees (typically 3%), it might even out. Let me check your card... Your Chase Sapphire has no foreign transaction fees, so definitely pay in euros. Want me to proceed with the purchase in euros?" User: "Yes, pay in euros" AI: "Completing purchase in EUR... βœ“ Order placed for €150 βœ“ Your card charged in EUR (no conversion by merchant) βœ“ Chase converts at: ~$163.05 USD You saved about $5 by paying in euros! πŸ’°"

Global Shipping Solutions

Scenario: Package Forwarding

The Problem: Some retailers don’t ship internationally, or international shipping is very expensive.

With ACP:

User: "I want to buy from a US store that doesn't ship to my country (Australia)" AI: "I can help you get US products to Australia using a package forwarding service. Here's how it works: 1. I'll give you a US shipping address (the forwarder) 2. You order from the US store 3. Package arrives at the forwarder 4. Forwarder ships to Australia πŸ“¦ FORWARDING OPTIONS ═══════════════════════════════════════════════════════════ MyUS (Premium) β€’ US address in Florida β€’ Consolidate multiple packages: Free β€’ Shipping to Australia: ~$25-40 for 1-2 kg β€’ Speed: 4-7 days β€’ Insurance included ⭐ 4.6/5 - Most reliable Shipito (Budget) β€’ US address in Oregon (no sales tax!) β€’ Consolidation: $2 per package β€’ Shipping to Australia: ~$20-35 for 1-2 kg β€’ Speed: 6-10 days ⭐ 4.3/5 - Best value Planet Express (Mid-range) β€’ US address in California β€’ Consolidation: $5 β€’ Shipping to Australia: ~$22-38 for 1-2 kg β€’ Speed: 5-8 days ⭐ 4.5/5 - Good balance πŸ’‘ TIP: Oregon address means no US sales tax! What are you trying to order? I can calculate the total cost." User: "I want to buy Nike Dunks that are US exclusive, $120" AI: "Let me calculate the total landed cost: πŸ‡ΊπŸ‡Έ β†’ πŸ‡¦πŸ‡Ί SHIPPING ESTIMATE ═══════════════════════════════════════════════════════════ Product: Nike Dunk (US exclusive) Retail price: $120 USD Via Shipito (Oregon - no sales tax): β€’ Product: $120.00 β€’ US Sales Tax: $0 (Oregon) β€’ Forwarding fee: $5.00 β€’ Shipping to AU: ~$28 (estimated, 0.5 kg) β€’ Australia GST (10%): ~$15.30 ───────────────────────────────────────────────────────── TOTAL LANDED: ~$168.30 USD (~$258 AUD) ───────────────────────────────────────────────────────── Delivery estimate: 8-12 days total For comparison, if this shoe were available in Australia, it would likely retail for $180-220 AUD for standard Dunks. At $258 AUD for a US exclusive colorway, that's reasonable for something you can't get locally. Want me to set up the Shipito account and place the order?" User: "Yes please" AI: "Setting up your forwarding: Step 1: Creating Shipito account... βœ“ Account created with your email βœ“ Your US address: [Oregon address] Step 2: Placing Nike order... βœ“ Nike Dunk added to cart βœ“ Shipping to your Shipito Oregon address βœ“ Order total: $120 Step 3: Forwarding instructions set βœ“ When package arrives at Shipito, auto-forward to AU βœ“ Shipping method: Standard International βœ“ Your Australian address confirmed You'll receive: β€’ Nike order confirmation (2-5 days to reach Shipito) β€’ Shipito notification when package arrives β€’ Tracking for Australia shipment Total charged: $120 USD now (Nike) + ~$48 USD later (Shipito forwarding + AU GST) Your exclusive Nike Dunks arrive in about 10-12 days! πŸ‘Ÿ"

Key Benefits of International Commerce

ChallengeTraditionalWith ACP
Currency conversionManual calculationReal-time conversion
Hidden costsSurprise customs chargesFull landed cost shown
Language barriersCan’t read foreign sitesAI translates everything
Payment issuesCards often rejectedWorks with global payments
Shipping complexityConfusing optionsOptimized automatically
Price comparisonResearch intensiveGlobal best price found
ReturnsNearly impossibleAI guides the process
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ACP removes borders from commerce. AI agents can shop the world for you, finding the best products and prices regardless of language or location.

Next Steps

Explore more use cases:

Specification maintained by OpenAI and Stripe

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